We believe your personal data belongs to you. This section openly explains how bdok com collects and protects your information, and whether it is ever shared with third parties.
Bdok com uses AES-256-bit encryption – the same military-grade and banking-standard security protocol trusted worldwide.
Bdok com never sells or shares your personal information. Data may only be disclosed to relevant authorities when required by law.
All your data is stored in ISO 27001-certified data centres, with 24/7 security monitoring in place.
Bdok com only collects the information strictly necessary to operate its services. No additional data is gathered.
You may request to view, correct, or delete your data at any time. We will respond within 30 days.
You can opt out of promotional messages at any time. bdok com respects your preferences.
This Privacy Policy bdok comapplies to the bdok com website (bdokcom.app), mobile app, and all related services. bdok com By using the service, you are deemed to have accepted this policy.
We understand that many people have concerns about the security of personal information online. In Bangladesh in particular, some cases of misuse of personal data in digital services have made users understandably cautious. bdok com This has been treated as a top priority from the very beginning.
This document has been written in plain, straightforward English so you can understand everything without any legal complexity.
bdok com We never sell your data, never collect more than necessary, and never share it with third parties without your consent. That is our core commitment.
bdok com Two types of data are collected — information you provide directly and data collected automatically while you use the platform.
Bdok com never collects or stores your full payment account PIN, OTP, or password. No staff member will ever ask for this information – if anyone does, treat them as a fraudster.
| Type of Data | Purpose of Collection | Retention Period |
|---|---|---|
| Name & Mobile Number | Account Creation & Communication | For the duration of account activity |
| Date of Birth | Age Verification (18+) | 5 years after account closure |
| Payment Information | Transaction Processing | 7 years for transactions (legal requirement) |
| IP Address | Security & Fraud Prevention | 90 Days |
| Gaming Log | Dispute Resolution | 1 Year |
| Support Chat | Service Quality Improvement | 6 Months |
bdok com Your data is used only for specific, defined purposes, each of which is clearly outlined below.
bdok com Your data is never used to run other businesses, sold to advertisers, or used to build marketing profiles for third parties.
All your data is stored in ISO 27001-certified data centres, with servers protected by both physical and digital security measures.
After account closure, we delete your data according to the following retention schedule:
bdok com Your data is never sold. However, it may be shared with specific parties in a limited number of circumstances.
The service providers we work with bdok com All parties we work with are contractually bound to uphold our privacy standards. Any breach of this agreement results in immediate termination of the relationship.
bdok com Cookies are used on the website and app. These are small files stored in your browser that help enhance your experience.
See below for the types of cookies we use and whether they can be disabled:
You have a number of legal rights regarding your personal data. bdok com These rights are fully respected.
You can request a copy of all personal data bdok com holds about you. Submit a request to our support team and we will deliver it within 30 days.
If any information is incorrect, you may request a correction. Updates are typically processed within 7 business days.
You may request account closure and deletion of your data. All information will be erased, except where we are legally required to retain it.
You may request a download of your data in a machine-readable format (CSV/JSON).
You may opt out of your data being used for marketing purposes at any time.
To exercise any of your rights, contact us via Support Live Chat or email at [email protected]. We will verify your identity and respond within 30 days.
bdok com Not intended for anyone under 18. We do not knowingly collect data from minors.
If a parent or guardian becomes aware that their child bdok comregistered, please notify our support team immediately. We will close the account and erase all associated data without delay.
Age is verified using your date of birth at the time of registration. In cases of doubt, bdok com Additional identification documents may be requested.
bdok com Your data is protected by multiple layers of security:
In the event of a security breach, bdok com Affected users will be notified within 72 hours.
bdok com This privacy policy may be updated from time to time. You will be notified of any significant changes via email or push notification.
Continuing to use the platform after any changes have been made constitutes acceptance of the updated policy. Please read the new policy carefully whenever you receive a change notification.
An archived copy of the previous version is available upon request from our support team.
If you have any questions or concerns about this Privacy Policy, please get in touch. We always welcome open and transparent communication.
Upon receiving a complaint, we will investigate and provide a written response within 14 business days. If the matter remains unresolved, independent arbitration is available.
Our support team is available 24/7. Feel free to reach out with any privacy-related questions – we will explain everything clearly and in plain language.
Your privacy is our top priority at bdok com. Register securely and enjoy the best gaming experience in Bangladesh.